FAQs

PRODUCT:

Do you test on animals? 

No! We do not test on animals.

PAYMENT:

When will my credit card be charged? 

Your credit card will be charged in full at the time the order is placed. 

Does BR+K accept checks? 

We are unable to accept checks or money orders at this time. We accept, VISA, MasterCard, American Express, Discover, and PayPal. 

SHIPPING:

Does BR+K ship internationally? 

We only ship to the 48 contiguous states within the United States. 

Do you ship to P.O. Boxes? 

At this time, we are unable to ship to P.O. Boxes. 

When will my order ship? 

Most orders are processed within 2 business days from the time your order is placed. Orders transit via USPS. 

How can I track the status of my order? 

Once your order ships, you will receive a tracking from USPS. If you have any questions regarding the shipping of your order, please contact our customer services department at info@thebrkbrand.com.

Can I make changes to my order? 

If you need to make changes to your order, please email us as soon as possible at info@thebrkbrand.com and we will make every effort to accommodate your request. 

What is the return policy? 

To review our return and exchange policy, please click on the link here.